Frequently Asked Questions
What lease terms do you offer?
We offer a 12 month lease term.
How do I pay rent?
Rent can be paid by check or money order and mailed to:
1611 South Utica Avenue
Tulsa, OK 74104-4909
Tenants may also deliver their rent in person to this address during regular business hours. It must be in our pre-addressed enveloped and handed to a UPS Store employee.
When is my rent due?
Rent is due the 1st day of the month and is considered late if not received by the 5th day of the month.
What if my rent is late?
Any rent payment that is not received by 12:01 a.m. on the 5th day of the month it is due: Late fee is equal to 10% of the monthly rental rate.
Can I paint my apartment?
No modifications or changes to the interior of your apartment can be made without prior written approval from the management
What if my apartment needs maintenance?
If your apartment needs maintenance, fill out the Maintenance Request Form found on the Home page. All requests will be reviewed and prioritized by need. You will be contacted within 24 hours after request has been submitted.
Is my personal property covered by landlords insurance?
No. You are solely responsible for your belongings. Personal property insurance and personal liability insurance is highly recommended.
What if I lock myself out of my apartment?
If you become locked out during office hours contact the office. Lockouts after hours are your responsibility to gain access to your apartment.
Can I change my locks?
Locks cannot be changed and additional locks may not be added.
What are the qualifications I must meet to be approved for an apartment?
Verifiable income by submitting copies of two most recent pay stubs. If self-employed, a copy of last year’s tax return must be submitted. Also, two years rental history, photo identification, no felony charges or convictions. *Monthly rent rate should not exceed 35% of your monthly income.
Do you have a security deposit?
Deposits are due in full upon approval to rent as we are removing the property from our active listings and holding it for you. Until the deposit is paid, the unit will remain available for others to lease. Deposits are refundable provided lease terms are completed, proper move out notice is provided and the unit is returned in good condition with no damage.
Can I have a satellite dish?
Satellite dish systems such as Dish Network and Direct TV are strictly prohibited.
What is required at move in?
A full month’s rental amount is required at move in, plus any necessary deposits. If a Resident moves in on any other day other than the first, the lease will be for a period of twelve months plus the prorated days of the move in month. This amount will be due on the first day of the following month. For example: if the rent is $550 per month, and a resident moves in on the 20th, $550 is required at move in, and the prorated amount of $198.90 will be due on the first day of the following month.
If I give my 30 day notice on the 16th of the month, then I can move on the 15th of the following month, right?
No, all 30 day notices are valid from the periodic rental due date. As all rents are due on the first day of the month, all notices are valid from the first day of the month. If you wish to forward your notice on the 16th, this is great, but you will be obligated for the entire following monthly rental amount.